Healthcare Team Manager
2 weeks ago
Job Summary
We are seeking a motivated and enthusiastic individual to join our Patient Access management team as a Team Leader. This is a key leadership role that will play a crucial part in the development of our modern and patient-focused service.
Main Duties of the Job
The successful candidate will be responsible for managing the day-to-day operations of the Outpatient Reception Department at Amersham Hospital, as well as the Chalfont Community Reception. They will work closely with peers across the Trust to provide an efficient and effective administration service to our patients and clinicians.
About Us
Buckinghamshire Healthcare NHS Trust is committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to join our team and contribute to our mission of providing personal and compassionate care every time.
What We Offer
As a Team Leader at Buckinghamshire Healthcare NHS Trust, you will benefit from learning and development opportunities to support your career, flexible and agile working opportunities, and access to NHS discount schemes. You will also be part of a team that values diversity and promotes a healthy, happy workforce.
Key Responsibilities
The successful candidate will be responsible for:
- Managing the day-to-day operations of the Outpatient Reception Department and the Chalfont Community Reception
- Working closely with peers across the Trust to provide an efficient and effective administration service to our patients and clinicians
- Ensuring that staff adhere to the Patient Access Department standard operating procedures
- Providing cross-cover for other Team Leaders across the function
- Attending meetings relevant to their role or as requested by the Access/Site Managers
Person Specification
The successful candidate will have:
- A good standard of education, including GCSE Maths and English or equivalent
- Previous experience of leadership and operational management of performance targets within a healthcare environment
- Excellent customer care skills and experience of working within a customer-facing environment
- Ability to work flexible hours and across multiple sites
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