Customer Service Associate

6 days ago


New Alresford, Hampshire, United Kingdom ENGINEERINGUK Full time
About Us

At ENGINEERINGUK, we are committed to serving our customers, communities, and planet a little better every day. We believe in creating a positive and inclusive workplace culture, where colleagues feel valued, supported, and empowered to make a difference.

We offer a competitive salary of £20,000 per annum, based on a 16-hour contract, as well as a range of benefits and perks, including flexible working options, holiday entitlement, and access to free wellbeing services.

Job Description:

As a Sales Colleague, you will play a key role in delivering exceptional customer service, maintaining a clean and organized store environment, and working effectively with colleagues to achieve sales targets.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues promptly and professionally.
  • Maintain a clean and organized store environment, ensuring that all areas of the store are tidy and well-stocked.
  • Work effectively with colleagues to achieve sales targets, participating in seasonal events and promotions.
  • Develop strong relationships with customers, building trust and loyalty through consistent and reliable service.

Requirements:

  • A passion for delivering great customer service and building rapport with customers.
  • Excellent communication and teamwork skills, with the ability to work effectively in a fast-paced environment.
  • A flexible and adaptable approach, with the ability to work varied hours, including evenings and weekends.

Benefits:

  • Holiday entitlement starting at 20 days plus a personal day rising to 22 days after 12 months.


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