Customer Service Associate
6 days ago
At ENGINEERINGUK, we are committed to serving our customers, communities, and planet a little better every day. We believe in creating a positive and inclusive workplace culture, where colleagues feel valued, supported, and empowered to make a difference.
We offer a competitive salary of £20,000 per annum, based on a 16-hour contract, as well as a range of benefits and perks, including flexible working options, holiday entitlement, and access to free wellbeing services.
Job Description:
As a Sales Colleague, you will play a key role in delivering exceptional customer service, maintaining a clean and organized store environment, and working effectively with colleagues to achieve sales targets.
Key Responsibilities:
- Provide excellent customer service, responding to customer inquiries and resolving issues promptly and professionally.
- Maintain a clean and organized store environment, ensuring that all areas of the store are tidy and well-stocked.
- Work effectively with colleagues to achieve sales targets, participating in seasonal events and promotions.
- Develop strong relationships with customers, building trust and loyalty through consistent and reliable service.
Requirements:
- A passion for delivering great customer service and building rapport with customers.
- Excellent communication and teamwork skills, with the ability to work effectively in a fast-paced environment.
- A flexible and adaptable approach, with the ability to work varied hours, including evenings and weekends.
Benefits:
- Holiday entitlement starting at 20 days plus a personal day rising to 22 days after 12 months.
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