Senior Product Manager
4 weeks ago
At Peoples Partnership, we strive to create a seamless experience for our members. We champion fairness, simplicity, and exceptional service.
About the Role:
This 12-month fixed-term contract requires expertise in documenting and improving customer journeys. The successful candidate will lead a team of Product Managers and Product Communications Managers in delivering continuous improvement across all customer journeys.
Key Responsibilities:
• Maintain a plan of customer journey reviews to ensure key targets and timescales are met.
• Measure and report the benefits identified and realised through Product Management activity.
• Develop team templates and processes to ensure consistency and quality.
What We Offer:
• Generous pension contributions with an employer contribution of up to 14%.
• Real living wage.
• 25 days starting annual leave allowance (rising with service) plus your birthday off.
• Onsite parking.
• Income protection, critical illness cover & death in service insurance.
• Work from abroad policy.
• Employee healthcare.
• Parental and adoption leave.
• Learning & development opportunities, paid for professional qualifications and study support.
• Travel season ticket loans.
• Subsidised restaurant.
• Volunteering days and charity payroll giving.
• Onsite gym.
• Ride-to-Work scheme.
• Social clubs and events.
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