Facilities Management Professional
4 weeks ago
Job Title: Cleaning Manager
Job Summary:
We are seeking a highly motivated and experienced Cleaning Manager to join our team at PDA Search & Selection. As a Cleaning Manager, you will be responsible for driving operational performance in a high-profile retail store, delivering excellent service and demonstrating continuous improvement in service delivery, process, and engagement with both colleagues and clients.
Key Responsibilities:
- Monitor and report on service level agreements and key performance indicators internal and external.
- Financial tracking and reporting to ensure all services are delivered within agreed budgets and service levels.
- Provide a continuous improvement review and development of initiatives to improve or rationalise services or process to achieve optimum performance and full customer engagement.
- Ownership and management of departmental audits, statutory compliance plans to achieve and maintain legal status.
- Manage the performance of staff in consultation with an appropriate HR representative, taking necessary actions to develop staff or improve performance.
Requirements:
- FM experience across Soft Services, ideally in a retail environment.
- Excellent written and verbal communication skills.
- Previous experience of managing a team.
- Proficient using IT/Microsoft programmes (Outlook & Excel).
- Sound knowledge of Health and Safety and COSHH legislation.
About Us:
PDA Search & Selection is a national Facilities Management Company actively recruiting for a Cleaning Manager in Cambridge working within a Supermarket Retail Store.
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