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Retail Sales Associate

2 months ago

Bristol, Bristol, United Kingdom Partner Retail Services Full time
Role Summary:

As a Retail Assistant at Partner Retail Services, you will play a vital role in delivering exceptional customer experiences and driving sales growth. Your main focus will be on enriching customers' connected lives through unrivalled interactions, introducing them to Samsung's products and services.

Key Responsibilities:
  • Customer Training: Assist customers in understanding and utilising the full potential of Samsung products to enhance their experience.
  • Customer Service: Deliver exceptional customer service that leaves a lasting impression, embodying the brand's ethos and values.
  • Customer Sales: Showcase Samsung products and services to customers, helping them find the perfect fit for their needs.
  • L1 Device Repairs: Provide basic device repair services, resolving common issues promptly and efficiently.
  • Store Standards: Maintain a welcoming and organised store environment that reflects the brand's image.
  • Health and Safety: Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
  • Continuous Learning: Stay updated on the latest Samsung products and technologies to offer the best assistance to customers.
What We Offer:
  • Samsung Employee Discount Portal: Enjoy exclusive discounts on Samsung products and services.
  • Birthday Holiday: Take a day off on your birthday to relax and recharge.
  • Perks and Rewards: Receive discounts across multiple retailers and enjoy a range of benefits.
  • Monthly Bonus Potential: Earn a bonus based on your performance and contributions to the team.
  • Well-being Tools and Platform: Access a range of resources to support your mental and physical well-being.
  • Mental Health First Aid Access: Receive training and support to help you manage mental health challenges.
  • Seeded Devices: Enjoy access to the latest Samsung devices, including flagship models.
  • Employee Assistance Platform: Get support with work-related issues and personal challenges.
  • Annual Partnership with National Charities: Contribute to a good cause and make a positive impact.
  • Celebrations of Awareness Days and Religious Holidays: Join in celebrations and observances to promote inclusivity and respect.