Senior Personal Lines Account Manager

4 weeks ago


Brentwood, Essex, United Kingdom RPR Insurance Full time

We're seeking a highly motivated Senior Personal Lines Account Manager to join our team at RPR Insurance. Responsibilities include managing client communications, nurturing key relationships, and keeping track of all necessary documentation. You will help customers understand their coverage, assist with claims, conduct account reviews, and identify opportunities to add additional lines of coverage.

Key Responsibilities:

  • Support clients reporting claims on current policies by gathering all documentation needed to give to the adjuster to process.
  • Record any policy updates or changes on customer accounts by tracking them in our book of business and communicating with clients to explain any updates to their coverage.
  • Help create competitive quotes when it is time to issue renewals or make updates to a current policy.
  • Provide helpful answers to clients on any policy or billing questions including explanation of coverage or rate changes to ensure complete understanding.
  • Communicate regularly with key industry reps regarding industry standards, insurance products, current rates, coverages, insurance policies, and carriers.

Requirements:

  • Assist with updates to policies, including adding or removing drivers, vehicles, or coverage.
  • Follow up with clients after a claim has been filed to ensure a smooth process.
  • Help existing clients understand their renewal pricing, changes, and updates.

Compensation: $60,000 - $85,000 (depending on years of experience).



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