Credit Controller

2 weeks ago


Bournemouth, Bournemouth, United Kingdom Reed Full time

Reed is working with a Bournemouth-based family construction business to recruit a Credit Controller to join their small and friendly team. The company is supportive and has a genuine warmth to its business, operating multi-branch sites with its head office in Bournemouth.

Key Responsibilities:

  • Process and allocate receipts for Bacs and Cheques
  • Take payments over the phone and process card payments on the PDQ machine and in-house system
  • Reconcile unallocated cash
  • Credit check new applications and requests for credit limit increases using Experian/Top Service
  • Open new accounts
  • Chase overdue accounts by telephone/email
  • Answer incoming calls from branches and customers
  • Update and maintain notes on the system when a customer or branch calls
  • Maintain accurate records of all chasing activity
  • Ensure debts are paid in line with the credit control collection timetable
  • Monitor the Credit Control mailbox
  • Change addresses, telephone, and account settings when required
  • Liaise with all branches/branch managers to resolve disputes
  • Perform housekeeping tasks manually and on the computer

Requirements:

  • Must have experience in Credit Control or good telephone skills to learn
  • Be methodical, have good attention to detail, and be able to multitask
  • Must have knowledge of Excel and Word
  • Be able to work and support team members and use their own initiative
  • Good admin skills and able to work quickly, efficiently, and effectively

Benefits:

  • Good Company Pension Scheme - company contributes 6%
  • Life insurance attached to the Pension (death in benefit)
  • Off-road parking
  • 35 hours a week (9am to 5pm - lunch 12am to 1pm) / change to cover office
  • 23 days holiday plus bank holidays
  • Bonus scheme (not guaranteed) need to do full year service July to June
  • Competitive Salary depending on experience

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