Operational Excellence Manager
1 week ago
Company Overview:
Amazon UK Services Ltd. is a leading e-commerce company that has revolutionized the way people shop and live.
About the Role:
We are seeking an experienced Operational Excellence Manager to join our team in Swindon, GBR. As an Area Manager, you will be responsible for leading a team of professionals who ensure the smooth operation of our Fulfilment Centres.
Key Responsibilities:
- Create and drive a culture of safety and wellbeing among your team members.
- Analyse and implement changes to maintain high quality and productivity levels.
- Oversee projects to streamline processes, optimize productivity, and enhance customer satisfaction.
- Monitor shift performance and take corrective actions to improve operational excellence.
- Collaborate with management-level colleagues to standardize shift practices.
A Day in the Life:
You will work on a shift pattern at one of our sites, focusing on maintaining a productive environment. Your main responsibilities will include owning and driving a culture of safety, upholding quality and shift performance standards, overseeing process improvements, and mentoring new managers.
About the Team:
The Customer Fulfilment team is the backbone of our business, handling over 1.5 million orders every day. Our team members work tirelessly to provide customers with fast, affordable, and reliable services. We use emerging technology to expand our product range and improve delivery speeds.
Requirements:
- Bachelor's degree in a relevant field.
- Relevant experience in people management and data analysis.
- High proficiency in English language.
Preferred Qualifications:
- Experience working with Lean, Six Sigma, and Kaizen techniques.
- AR Experience Recommended.
- Experience working in another logistics environment.
- Proficiency in MS Office suite (Word, Excel, Outlook) in a professional setting.
Estimated Salary:$80,000 - $100,000 per annum.
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