Appliance Repair Specialist

16 hours ago


London, Greater London, United Kingdom Haier Europe Full time
Role Overview

As an Appliance Repair Specialist with Haier Europe, you will be responsible for visiting customers in their homes across East London and the surrounding areas to fix any appliance issues. Your primary goal will be to ensure that our customers' appliances are working efficiently and effectively.

This role requires strong technical skills, excellent customer service abilities, and the ability to work independently. You will be expected to manage your time effectively, keep customers and colleagues updated on your progress, and maintain accurate records of your work.

A valid driving license is required for this position. In addition to a competitive salary, you will have opportunities to earn bonus incentives based on your sales performance.

Key Responsibilities
  • Visit customers in their homes to diagnose and repair appliance issues
  • Provide excellent customer service and communicate effectively with customers
  • Manage time effectively and prioritize tasks to meet deadlines
  • Maintain accurate records of work completed and submit reports as required
Requirements
  • Bachelor's degree in Electrical Engineering or related field
  • Minimum 6 months recent experience in White Goods/ Domestic Appliance engineering
  • Excellent communication and customer service skills
  • Able to lift & manoeuvre heavy objects, work in restricted spaces, regularly engage hand dexterity and colour vision
Benefits
  • Competitive starting salary: £32,916 per annum (dependent on experience)
  • London allowance of up to £6,500 per annum
  • Bonus potential of up to £2,500 per annum
  • Enhanced rate over time
  • Up to 6% pension contribution
  • Brilliant staff discounts on products and a range of retailers, entertainment, and days out


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