Property Manager
2 weeks ago
About the Role
A Property Manager position has become available at Spicerhaart Estate Agents in Norwich. Enjoy a career at the UK's largest independent property group, where customer service is at the core of everything you do, and where you can build long-lasting relationships with landlords and tenants to support the continued growth and development of our business, as well as your career.
Key Responsibilities
- Booking and conducting property inspections
- Negotiating tenancy extensions and/or renewals
- Co-ordinating with contractors, to manage maintenance and/or repair issues at properties
- Deposit returns
- Resolving rental arrears
- Processing eviction requests
- Ensuring properties meet all regulatory health and safety standards
- Building and maintaining strong relationships with landlords and tenants
- Managing complaints
- Completing all check in and check out procedures, inc. full inventory reports
Requirements
- A Full UK Driving Licence for a manual vehicle
- Previous experience in a Property Manager role, or customer-facing and/or administrative roles if no prior property management history
- Outstanding customer service
- Good telephone manner
- IT skills
What We Offer
- Basic salary range of £18,000 to £27,500 per year, dependent on experience
- Up to £5,400 in capped commission (in addition to basic salary)
- A further £2,725 uncapped commission target (in addition to basic salary)
- Minimum on-target earnings of £26,125+ per year
- Company Car
- Full-time working hours: 08:30-18:00 (weekdays) and 09:00-17:00 (one in every four Saturday's, with a day-in-lieu)
Additional Benefits
- Career progression opportunities
- Company smartphone, for completing role-related tasks
- Industry-leading training
- Earn a nationally recognised qualification (inc. ARLA)
- 24/7 Access to our Employee Assistance Programme, providing you support with your mental health, legal issues, and much more
- Eye care
- Up to £500 for each successful Employee Referral you make
- 30 days' annual leave*
- Company Pension Scheme
How to Apply
Please note that at some point(s) in your application process, you may be required to interview via video call.
Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone.
Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy.
Employee referrals are subject to the terms stated in our Employee Referral Scheme.
30 days' paid annual leave includes bank holidays - day in lieu if you happen to work the bank holiday.
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