Customer Service Representative
1 day ago
We are seeking a highly motivated Aftersales Advisor to join our team at Roadside Motors Limited, Portadown Peugeot dealership. As a key member of our Parts and Service departments, you will be responsible for delivering exceptional customer care by identifying customer requirements, handling enquiries, and administration of bookings and associated workshop loading and handing over of completed vehicles.
The ideal candidate will have excellent communication skills, both written and verbal, with the ability to maintain accurate records and handle multiple tasks efficiently. Previous motor vehicle experience is not essential but would be advantageous. A full and valid U.K. driving licence is also desirable.
Salary: £25,000 - £30,000 per annum.
About the Role:
- Fulfilling enquiries and orders from retail customers and our own workshop via telephone, face-to-face, email, etc.
- Maintaining an efficient stock control system and assisting with warranty administration.
- Goods inward stock handling, ensuring that all goods are received and checked and stored accurately.
Required Skills and Qualifications:
- Numerate and literate with an excellent telephone manner.
- Highly efficient administrative ability.
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