Business and Service Delivery Specialist

1 month ago


London, Greater London, United Kingdom Worldpay Full time
Service Delivery Business Analyst

We're seeking an IT Service Delivery Business Analyst to join our Digital Workspace team. This role involves helping the team navigate complexities through analysis and problem-solving.

Key responsibilities include:

  • Running analysis within complex projects and workstreams
  • Analyzing present and future business processes to drive continuous improvements
  • Creating reports to communicate valuable information throughout the team and the business
  • Helping monitor, maintain, and improve the quality of IT products/services through analytics
  • Developing documentation materials and training literature where beneficial
  • Managing business leader and stakeholder relationships

Requirements include:

  • A bachelor's degree in Business Administration, Finance, Information Systems, Mathematics, Statistics, or related field
  • A minimum of five years of experience in business and technical requirements management, process modeling, verification, and methodology development
  • Data analytics, interpretation, and visualization techniques, including advanced use of software such as Tableau, Microsoft Excel, and Power BI
  • Strong problem-solving skills with an analytical mindset, able to negotiate with multiple businesses and stakeholders
  • An open-minded, flexible, and creative approach to work
  • Proficiency in a wide array of computer applications

Added bonus if you have experience in the Financial Services, Banking, Payments, or Technology industry.

We offer a competitive salary and benefits, time to support charities, and a global employee assistance program.



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