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IT Support Specialist
2 months ago
Job Opportunity
Fruition IT is partnering with a leading not-for-profit science-based tech business to hire an IT Support Engineer. This role will be part of a brand-new internal IT team, collaborating closely with suppliers and vendors to provide daily IT assistance to all staff and support upcoming IT system projects.
Key Responsibilities
- Assist with the onboarding of new starters, ensuring IT access and necessary equipment is in place from day 1, coordinate with 3rd party suppliers for day-to-day IT support.
- Design, support and implement IT policies, processes and procedures for employees.
- Support the business' approach to quality through data protection, GDPR and valid accreditation.
- Support the training of staff to adopt and maximise the use of IT systems across multiple sites.
- Assist with the IT aspects of office moves, onboarding new suppliers and systems across all sites.
- Assist in planning for major service developments and their implementation.
- Carry out IT maintenance and software installations.
- Maintain the IT asset register and monitor equipment loans.
Requirements
The ideal candidate will have experience on a Service Desk or as an IT Engineer and be looking to step up to IT Manager in the coming years. Key skills include experience and certification in core Microsoft products such as Office 365, SharePoint, Teams and IT security packages, strong working knowledge of server maintenance and/or network management, solid understanding of MS Intune, and good understanding of the key principles of GDPR and data protection.
This role offers a competitive salary of up to £33,000 per annum, based in York, with a 2-day office policy and some paid travel required to other UK locations on an ad-hoc basis.
