Customer Experience Associate
2 days ago
We are a leading used car dealership with a strong presence in Perth, offering an exceptional customer experience. Our goal is to help customers find their perfect vehicle and provide them with outstanding service.
Job Summary
We are currently seeking highly motivated and experienced Customer Service Executives to join our team at the Perth Used Car branch. As a Customer Service Executive, you will be responsible for creating an unforgettable customer experience by delivering excellent service, providing expert advice, and ensuring customer satisfaction.
Key Responsibilities:
- Provide personalized support to customers to understand their needs and preferences.
- Recommend and present vehicles that meet customer requirements.
- Maintain accurate records of customer interactions and sales transactions.
- Work collaboratively with colleagues to achieve sales targets and improve overall customer satisfaction.
Requirements:
- High school diploma or equivalent required; degree preferred.
- Proven experience in customer-facing roles, preferably in the automotive industry.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment and adapt to changing situations.
Benefits:
- Competitive salary: £25,000 - £35,000 per annum.
- Generous holiday allowance: 33 days' paid leave per year.
- Private healthcare: access to medical services and health insurance.
- Simplyhealth: exclusive discounts on medical and dental treatments.
Why Choose Us?
At Arnold Clark, we value our employees and offer a supportive work environment that promotes growth and development. We believe in recognizing and rewarding our team members' hard work and contributions to our success.
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