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Healthcare Account Specialist

2 months ago

Londonderry, United Kingdom Staffline Recruitment Ireland Full time
Job Description

Job Title: Healthcare Account Specialist

Location: Remote

Job Type: Full-time

Salary: £23,000 per annum

Benefits:

  • Private healthcare
  • Life Assurance
  • Pension scheme
  • 36 days annual leave (including public holidays)
  • Reward & Recognition Scheme

Key Responsibilities:

  • Conduct interviews and skills assessments to ensure legal and ethical compliance.
  • Facilitate client-specific training and manage the onboarding process for candidates.
  • Work closely with the Key Account Manager to provide tailored service delivery solutions.
  • Regularly review service performance with clients, managing manpower planning and proposing service improvements.
  • Ensure that service delivery meets or exceeds the client SLA, providing detailed management reports.
  • Ensure all operations adhere to statutory and company policies, including Health and Safety and healthcare frameworks.
  • Maintain accurate worker records, update systems, and conduct regular quality audits.
  • Ensure accurate and timely payroll for candidates.
  • Offer general guidance on performance and absence management.

Requirements:

  • Minimum of 6 months of professional account management or recruitment experience.
  • Qualifications: GCSEs in English and Maths (Grades A-C) or equivalent.
  • Business Admin Level 3 qualification (desirable).

Key Qualities:

  • Motivated by a challenging, fast-paced environment.
  • Looking for an opportunity to make a real impact in the healthcare sector.