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Administrative Assistant

2 months ago

Shrewsbury, Shropshire, United Kingdom NISI Full time
Job Title: Clerical Officer-Administration

We are seeking a highly organized and detail-oriented Clerical Officer to join our team at NISI. As a key member of our administrative team, you will be responsible for providing exceptional support to our Health Records Department.

Key Responsibilities:
  1. Provide administrative support to the Health Records Department, including reception duties and use of the Trust's Patient Administration System (PAS) SEMA.
  2. Operate and maintain an efficient planning service for inpatient and outpatient appointment booking, adhering to clinical priority, local and national guidelines.
  3. Develop and maintain effective communication skills to ensure a high-quality service when liaising with patients, GPs, and all other internal and external contacts.
  4. Meet performance standards specific to the area of work and contribute to the development of the Health Records and Patient Access team.
  5. Ensure confidentiality guidelines are strictly adhered to when handling patient information.
Requirements:

Essential: Minimum of 3 GCSEs (Grades or equivalent including Maths and English, administrative experience, and experience of working with software programmes.

Desirable: NVQ Level 2 in Business Administration or Customer Services.

What We Offer:

NISI offers a dynamic and supportive work environment, with opportunities for professional growth and development. As a Clerical Officer, you will have the chance to work with a talented team of professionals and contribute to the delivery of high-quality patient care.

We are committed to providing a comprehensive induction program and ongoing training to ensure your success in this role.

Apply now to join our team and take the first step towards a rewarding career with NISI.