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Team Member

2 months ago

Stevenage, Hertfordshire, United Kingdom Mecca Bingo Full time
About Us

At Mecca Bingo, we're passionate about creating an exceptional customer experience. Our team members are the heartbeat of our business, and we're looking for like-minded individuals to join our crew.

Job Description

We're seeking a talented Customer Service Representative to join our team. As a key member of our venue team, you'll be responsible for delivering outstanding customer service, ensuring our customers feel valued and entertained.

Key Responsibilities
  • Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with the team to create a welcoming and engaging environment for our customers.
  • Contribute to the development and implementation of customer-focused initiatives and promotions.
  • Participate in ongoing training and development to enhance your skills and knowledge.
What We Offer
  • A comprehensive induction program to ensure you're well-prepared for your role.
  • Ongoing training and development opportunities to help you grow and succeed.
  • A supportive and nurturing work environment that encourages collaboration and teamwork.
  • A competitive salary and benefits package.
Requirements
  • Excellent communication and interpersonal skills.
  • A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.
  • Ability to work effectively in a fast-paced environment.
  • Flexibility to work a variety of shifts, including evenings and weekends.

We're an equal opportunities employer, committed to diversity and inclusion. If you're passionate about delivering exceptional customer service and want to be part of a dynamic team, we'd love to hear from you.