Customer Marketing Specialist

4 weeks ago


Reading, Reading, United Kingdom AJ Bell Full time

About AJ Bell

AJ Bell is a leading investment platform business in the UK, offering a range of solutions for financial advisers and DIY investors. With over 542,000 customers and £86.5 billion in assets under management, we strive to make investing easier and more accessible.

Job Description

We are seeking a Marketing Executive to support our customer marketing team in driving growth and increasing customer value. The ideal candidate will assist in developing marketing campaigns, ensuring compliance with regulatory requirements, and collaborating with cross-functional teams.

Key Responsibilities

  • Assist in planning and executing customer communications, including email, SMS, banners, and push notifications
  • Manage agency partners and third-party relationships
  • Ensure all marketing assets are signed off by compliance and key stakeholders
  • Write clear and concise marketing briefs
  • Collaborate with marketing, brand, product, legal, compliance, and data teams to deliver high-quality email content
  • Work closely with the Senior Customer Marketing Manager and analytics team to drive results

Requirements

  • 1+ years' experience in customer marketing
  • Excellent attention to detail and proofreading skills
  • Knowledge of email marketing
  • Good organizational skills
  • Creativity and curiosity
  • Data-driven mindset with a test and learn approach
  • Analytical skills with the ability to interpret data and insights

About the Role

This is an exciting opportunity to join a dynamic team and contribute to the growth and success of AJ Bell. If you are a motivated and creative individual with a passion for marketing, we encourage you to apply.

What We Offer

  • Competitive salary
  • 25 days' holiday entitlement, increasing with length of service
  • Holiday buy and sell scheme
  • Pension scheme with matched contributions
  • Discretionary bonus scheme
  • Annual free share awards scheme
  • Buy As You Earn (BAYE) Scheme
  • Health Cash Plan
  • Discounted private healthcare scheme and dental plan
  • Free gym membership
  • Employee Assistance Programme
  • Bike loan scheme
  • Sick pay+ pledge
  • Enhanced maternity, paternity, and shared parental leave
  • Loans for travel season tickets
  • Death in service scheme
  • Paid time off for volunteer work
  • Charitable giving opportunities through salary sacrifice


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