IT Software Deployment Specialist
2 days ago
**Job Description**
We are seeking a highly skilled IT Software Deployment Specialist to join our team at ION Group. As a key member of our global team, you will be responsible for overseeing and testing the deployment of direct delivered software.
Key Responsibilities:
- Investigate incidents assigned to you by the Service Desk and prioritize them accordingly.
- Maintain a knowledge of the software supported, including database structure and configuration files to assist in issue investigation.
- Oversee and test deployment of direct delivered software.
- Deal with unexpected events or failures that limit clients' use of the supported systems.
- Carry out application and capacity system checks to identify and resolve issues before they impact clients.
- Develop strong working relationships with other departments to assist with the delivery of our service to clients.
- Work closely with 3rd party vendors and exchanges regarding software upgrades and market events.
**Required Skills and Qualifications:**
- Hold an IT, numerate or business-related Degree or equivalent experience.
- Have an enquiring mind with an analytical and proactive approach to problem-solving.
- Good grounding in technical skills in areas such as database technologies and system performance.
- Ability to troubleshoot and approach problem-solving in a logical manner.
- Able to use your own initiative and have good attention to detail.
The estimated salary for this position is $90,000 - $110,000 per annum, depending on location and experience.
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