Global Brand Protection Delivery Specialist
1 month ago
About Corsearch C T Corp
We're a mission-led company driven by a passion for making the world better and safer for our brand customers and their consumers. Our team is comprised of experts who are dedicated to providing top-notch solutions for brand protection.
Salary Range: $60,000 - $80,000 per year (dependent on location and experience)
The Role
As a Brand Protection Client Delivery Specialist, you will work closely with Client Delivery Managers to deliver exceptional quality to our clients, leveraging our advanced technology to support your work. You will collaborate with various brand owners to create a safe online environment where intellectual property infringements are eliminated globally.
Counterfeits are often sold by organized criminal networks linked to terrorism and human trafficking, allowing you to make a positive global impact while working with colleagues from diverse backgrounds.
Responsibilities and Duties
- Client Account Management: Support day-to-day management of clients' accounts to ensure seamless service delivery.
- Customer Relationship Building: Foster close relationships with clients to achieve outstanding customer satisfaction.
- Project Analysis and Reporting: Conduct project analysis and provide monthly reports to stakeholders.
- Candidate Coaching and Training: Coach and train analysts to meet clients' expectations.
- Quality Service Assurance: Collaborate with Client Managers to guarantee highest quality of service.
Essential Requirements
- Ability to work independently and collaboratively within a team environment.
- Fluent in English language.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Desirable: Previous knowledge of Brand Protection or Intellectual Property.
- Necessary training will be provided, including trademark law theory and proprietary system usage.
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