Customer Support Manager
1 week ago
The Support Operations Lead will be responsible for ensuring the smooth operation of our L2 support function, leading a high-performing team dedicated to rapid incident resolution and continuous improvement of system reliability.
- Key Responsibilities:
- Accountable for the daily operation of the L2 support team as well as participating as an active member of the team.
- Ensure quality information is captured through the incident process.
- Target an 80% IRR without need for escalation to Level 3 (e.g. hardware issues, software restarts, roll backs etc.).
- Help teams understand the work they can do to improve reliability.
- Provide high quality incident reporting.
- Help us ensure minimal downtime and impact to operations.
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London, Greater London, United Kingdom Business Manager Full timeBusiness Operations ManagerThis role involves providing administrative support to our Product, Tech & Data team. The successful candidate will have excellent communication and organizational skills, be able to manage multiple tasks, and maintain effective relationships with colleagues and stakeholders.Main ResponsibilitiesAction planning and stakeholder...
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Regulatory Operations Manager
2 weeks ago
London, Greater London, United Kingdom Business Manager Full timeJob OverviewWe are looking for a motivated and experienced individual who can provide critical support to our Product, Tech & Data team. As a Business Manager, you will be responsible for ensuring the smooth operation of business processes, coordinating projects, and providing exceptional support to stakeholders.Key TasksCoordinate and manage multiple...
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Business Operations Manager
2 days ago
London, Greater London, United Kingdom Business Manager Full timeJob OverviewWe are seeking an experienced Business Manager to provide critical support to our Product, Tech & Data team. The successful candidate will have excellent communication skills and be able to build strong relationships with colleagues and stakeholders.Key ResponsibilitiesAction tracking and stakeholder coordinationAdministrative assistance and...
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Senior Operations Manager
3 weeks ago
London, Greater London, United Kingdom Business Manager Full timeJob OverviewWe are seeking an experienced Business Manager to join our Product, Tech & Data team. The successful candidate will have excellent communication skills and be able to build strong relationships with colleagues and stakeholders.ResponsibilitiesThis role involves action tracking, stakeholder coordination, administrative assistance, meeting...
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International Arts Manager
3 weeks ago
London, Greater London, United Kingdom International Arts Manager Full timeJob Title: International Arts ManagerJob SummaryWe are seeking a highly skilled and experienced International Arts Manager to oversee the front of house and welcome team at the Young Vic. This is an exciting opportunity for a motivated and organized individual to lead a team in providing exceptional customer service to audiences, staff members, contractors,...
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Business Development Manager
2 weeks ago
London, Greater London, United Kingdom Business Manager Full timeAbout this OpportunityWe are seeking an experienced Business Manager to support our Product, Tech & Data team. As a key contributor, you will provide critical assistance to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the...
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Business Manager Lead
2 days ago
London, Greater London, United Kingdom Business Manager Full time**Company Overview:**We are seeking a talented Business Manager Lead to drive business growth and improvement. If you have a proven track record of delivering results in fast-paced environments, we want to hear from you.The successful candidate will coordinate meetings, provide administrative support to senior leaders, and develop meeting materials and...
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Operations and Business Management Senior
2 days ago
London, Greater London, United Kingdom Business Manager Full timeSenior Business Manager RoleAs a Senior Business Manager, you will be responsible for delivering business outcomes and contributing to the success of our Product, Tech & Data team.Key ResponsibilitiesDeveloping and implementing business strategies.Managing projects and coordinating stakeholders.Providing administrative assistance and creating supporting...
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Senior Operations Business Manager
2 days ago
London, Greater London, United Kingdom Business Manager Full timeJob OverviewWe are seeking an experienced Business Manager to contribute to the success of our Product, Tech & Data team.Action tracking, stakeholder coordination, administrative assistance, meeting management, project involvement, and creating supporting materials will be key aspects of this role.A strong foundation in presentations, spreadsheets, research,...
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Senior Business Development Manager
1 week ago
London, Greater London, United Kingdom Business Manager Full timeAbout the RoleWe are seeking a highly skilled Business Manager to support our Product, Tech & Data team. As a key contributor, you will provide critical assistance to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the business...
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Senior Business Development Manager
7 days ago
London, Greater London, United Kingdom Business Manager Full timeAbout the RoleWe are seeking a highly skilled and experienced Business Manager to join our Product, Tech & Data team as a key support function. The ideal candidate will provide critical assistance to senior leaders, driving business goals and objectives through effective coordination and administration.Key Responsibilities:Action tracking and stakeholder...
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Strategic Business Operations Manager
2 days ago
London, Greater London, United Kingdom Business Manager Full timeAbout the RoleAs a Senior Business Manager, you will play a crucial role in driving business growth and supporting our Product, Tech & Data team. Your primary responsibility will be to ensure consistency of information between the two sides of the business unit, working closely with senior leaders to drive business goals and objectives.This role involves...
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Business Operations Manager Senior Role
2 days ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Job DescriptionThe successful candidate will be responsible for action tracking, stakeholder coordination, administrative assistance, meeting management, project involvement, and creating supporting materials.RequirementsStrong foundation in presentations, spreadsheets, research, and report writing.Influencing skills and Microsoft Office...
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Senior Management Position
2 days ago
London, Greater London, United Kingdom Business Manager Full timeCompany OverviewWe are a dynamic company looking for a motivated and experienced Business Manager to join our Product, Tech & Data team.ResponsibilitiesAction planning, stakeholder engagement, and administrative tasksMeeting facilitation, project coordination, and material creationPresentation design, spreadsheet analysis, research, and...
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Front of House Manager
2 days ago
London, Greater London, United Kingdom International Arts Manager Full timeCompany OverviewThe Young Vic is a theatre company that produces innovative and provocative productions.Job TitleWelcome Team Lead - Theatre Operations - £50,000Job SummaryThis role provides an exciting opportunity to join the Young Vic team as a leader in Theatre Operations, working closely with the Deputy Head of Theatre Operations to manage the Welcome...
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Business Development Manager
1 day ago
London, Greater London, United Kingdom Business Manager Full timeWe are looking for a highly skilled Business Manager to join our Product, Tech & Data team.The ideal candidate will have a proven track record of success in business management, with expertise in areas such as presentation authorisation, spreadsheet manipulation, research and report writing.You will play a critical role in supporting the Chief Product...
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Senior Business Manager Position
2 days ago
London, Greater London, United Kingdom Business Manager Full timeJob SummaryWe are looking for an Executive Support and Operations Lead to join our Product, Tech & Data team. This role requires a highly skilled business professional who can provide critical assistance to senior leaders, ensuring consistency of information between the two sides of the business unit.The successful candidate will have a proven track record...
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Customer Workflow Expert
4 weeks ago
London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time**Job Overview:**Konversational is a boutique consultancy delivering a new level of customer experience expertise that helps brands accelerate their digital transformation through the ServiceNow platform. We are looking for a Customer Workflow Expert to join our team as a Principal Technical Consultant, responsible for leading the technical implementations...
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Customer Support Excellence Manager
2 days ago
London, Greater London, United Kingdom TripAdvisor LLC Full timeAbout TripAdvisorWe are a global leader in online travel related services, operating a portfolio of nearly two dozen brands and websites concentrating mainly on accommodation booking, research and price comparison.Job DescriptionAs a Business Operations Manager for Customer Support, you will be responsible for improving our customer support operations in...
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Senior Construction Project Manager
2 weeks ago
London, Greater London, United Kingdom Program Manager, EMEAAPAC Full timeLondon Stansted Airport is a significant gateway to the world, serving over 28 million passengers annually with flights to more than 190 global destinations. As part of MAG, the largest UK-owned airport operator group, it supports approximately 11,600 on-site jobs and contributes around £7 billion to the local economy.Job RoleThe Construction Manager...