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Sales Advisor

1 month ago

London, Greater London, United Kingdom Skin + Me Full time
About Skin + Me

Skin + Me is a mission-driven start-up revolutionizing the skincare industry. Our goal is to provide expert-approved skincare solutions, making high-quality products accessible to everyone. With a strong focus on customer experience, we're committed to delivering exceptional service and support.

Job Title: Sales Advisor

We're seeking a highly skilled Sales Advisor to join our team at our new counter in Peter Jones, John Lewis, Sloane Square in London. As a Sales Advisor, you'll be responsible for providing first-class customer service, demonstrating exceptional product knowledge, and building long-lasting customer relationships to achieve business sales goals.

Key Responsibilities:
  • Deliver exceptional customer service on our Skin + Me counter, ensuring a warm and welcoming experience for every customer.
  • Maintain a high level of product knowledge, staying up-to-date on the latest industry trends and developments.
  • Build strong relationships with customers, colleagues, and external stakeholders, communicating effectively to drive sales and customer satisfaction.
  • Work collaboratively with the Skin + Me Dermatology Team to develop your knowledge of skin concerns, product formulations, and ingredients.
  • Achieve individual targets and contribute to team targets, meeting and exceeding store goals.
Requirements:
  • Proven ability to provide exceptional customer service, with a strong focus on building long-lasting relationships.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Strong interest and enthusiasm for skincare, with a desire to stay up-to-date on the latest industry trends and developments.
  • Ability to work flexible hours, including evenings, weekends, and holidays, as required.
What We Offer:
  • Competitive commission structure and highly discounted Skin + Me products.
  • Exclusive training and development opportunities, including mental health and wellbeing support.
  • Pension scheme and healthcare cash plan, including mental health and wellbeing support.
  • Employee referral scheme and opportunities for career growth and development.