Tenant Management Specialist

6 hours ago


Fulham, Greater London, United Kingdom Spencer Clarke Group Full time
About the Role

We are seeking an experienced Tenant Management Specialist to join our team at Spencer Clarke Group. As a Housing Officer, you will play a crucial role in providing high-quality tenancy management services to our residents.

Responsibilities
  • Provide proactive and customer-focused tenancy management services to general needs and sheltered residents.
  • Enable residents to hold sustainable tenancies by actively engaging them in decision-making processes.
  • Ensure tenants comply with tenancy terms and take appropriate action to remedy breaches.
  • BUILD EFFECTIVE RELATIONSHIPS WITH RESIDENTS TO INCREASE SATISFACTION AND QUALITY OF LIFE.
  • Identify and provide support to vulnerable residents, linking them into support services and their local community.
  • Lead on tenancy audit visits, updating business intelligence for managed areas.
Requirements
  • MINIMUM 2 YEARS' EXPERIENCE AS A HOUSING/OFFICER NEIGHBOURHOOD OFFICER.
  • EXTENSIVE TENANCY MANAGEMENT EXPERIENCE.
  • PROVEN TRACK RECORD IN DEALING WITH BREACHES TO TENANCY AGREEMENTS.
  • Able to be 5 days in the office/on patch.
What's On Offer?
  • Contract Length: 3-6 months with potential extension.
  • Salary: Up to £21.52-£26 per hour (dependent on experience).
  • Working Hours: 36 hours/week, Monday-Friday.
Why Choose Us?
  • Dedicated consultants with extensive market knowledge.
  • Access to a wide range of temporary and permanent opportunities.
  • Market-leading referrals of up to £500.
  • Free DBS checks.
  • Post-placement aftercare.
  • Loyalty rewards scheme and regular competitions for agency workers.

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