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Customer Service Representative

2 months ago

Whitchurch, Shropshire, United Kingdom McDonald's Full time

About the Role

As a Customer Care Assistant at McDonald's, you'll be the face of our restaurant, ensuring a warm and welcoming atmosphere for our customers. Your responsibilities will include making children feel welcome, handing out balloons, organizing special events, and maintaining high standards of cleanliness in the dining area and toilets.

Key Responsibilities

  • Establish and maintain positive communication with customers at all times
  • Keep the manager informed about customer satisfaction
  • Work efficiently and productively in a fast-paced environment
  • Provide excellent customer service and ensure a high level of customer satisfaction

What We Offer

As a valued member of our team, you'll enjoy a range of benefits, including holiday pay, service awards, meal allowance, and employee discounts from top high street and online brands.

Requirements

To succeed in this role, you'll need to be friendly, welcoming, courteous, and helpful, with effective communication skills and the ability to maintain high energy levels. You'll work well as part of a team and be able to adapt to a fast-paced environment.