Contract Manager

1 week ago


Oxford, Oxfordshire, United Kingdom Concept Technical Full time £45,000 - £50,000

bJob Title:/b Contract Manager - Hard Services SpecialistbrbrbJob Summary:/b We are seeking a highly skilled Contract Manager to join our team at Concept Technical. As a Contract Manager - Hard Services Specialist, you will be responsible for managing service delivery across assigned client sites, ensuring all legislative, quality, and safety requirements are met while fostering strong client relationships.brbrbKey Responsibilities:/bbrbr* Oversee all contract management activities, ensuring that PPM and reactive/quoted works are executed efficiently and to a high standard.brbr* Serve as the primary point of contact for clients, addressing enquiries promptly and ensuring regular updates on ongoing projects and works.brbr* SLA and KPI Management: Ensure service level agreements (SLA) and key performance indicators (KPI) are consistently met, keeping clients informed of progress.brbr* Site Visits: Conduct site visits in response to enquiries, assess risks, and gather necessary information to facilitate accurate quotations.brbr* Safety and Environmental Compliance: Ensure all quality, safety, and environmental processes are followed, including risk assessments, method statements, and work permits.brbr* Job Monitoring: Oversee all active jobs, ensuring proper planning, tracking, and escalations are in place. Collate and prepare operational and performance data for both internal and client reports.brbr* Team Leadership: Assist in the management and leadership of the property services team, overseeing work allocation, attendance, performance management, and providing support and motivation as needed.brbrbRequirements:/bbrbr* A minimum of 5 years' experience in Contract Management for Hard Services within the Facilities Management industry.brbr* A technical background in M&E (Mechanical & Electrical) is preferred.brbr* Excellent planning, organizational, and problem-solving skills.brbr* Proficiency in Microsoft Office and familiarity with CAFM (Computer-Aided Facility Management) systems.brbrbWhat We Offer:/bbrbr* Competitive salary package with benefits and vehicle allowance.brbr* Flexible working environment.brbr* Ongoing training and career development opportunities.brbrIf you're a motivated and experienced Contract Manager looking for a new challenge, we encourage you to apply for this exciting opportunity.


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