Technical Operations Manager

7 days ago


Wokingham, United Kingdom M Group Services Limited TA Magdalene Limited Full time
About the Company
">Introduction
M Group Services Limited T/A Magdalene Limited is a Telecommunication Infrastructure Services Company and part of the Telecom Division of M Group Services. We deliver Managed Services and Projects for both fixed and mobile infrastructure networks across the operator and utility markets. We are currently seeking a Technical Operations Manager to join our team. The successful candidate will be responsible for leading a team of engineers and ensuring the smooth operation of telecommunications networks.

Job Description
The Technical Operations Manager will be responsible for motivating and leading a team of engineers, overseeing the rapid restoration of operational telecoms network faults, managing performance and reporting on results, taking proactive responsibility for technical support and issues arising within the operational telecoms environment, managing staff, rota, and daily operations, training team members on internal systems, products, and processes, and ensuring all customer communications are logged in the call logging database. The estimated salary for this position is around £70,000 - £90,000 per annum.

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