IT Infrastructure Specialist

3 weeks ago

Wilmslow, United Kingdom Acorn by Synergie Full time
Job Title: Infrastructure Engineer

Acorn by Synergie is seeking a highly skilled Infrastructure Engineer to join a forward-thinking team on a 3-month contract.

Job Purpose:

As an Infrastructure Engineer, you will be responsible for assisting the management of the entire IT infrastructure, including virtualised datacentres, networks, disaster recovery platforms, and backup solutions.

Key Responsibilities:
  • Split focus between project activities (designing and implementing solutions) and reactive BAU support.
  • Specify and implement technical infrastructure solutions to address business challenges.
  • Manage and maintain datacentre technologies such as Hyper V, NetApp, Cisco Nexus, Dell Server, and Cisco Catalyst devices.
  • Collaborate with third-party providers to support WAN and edge technologies (Fortigate firewalls, Cisco routers).
  • Manage LAN and WLAN (Unifi) across 50 diverse locations.
  • Maintain and develop user access layers on RDS/Remote App platform.
  • Oversee enterprise applications and infrastructure, including hybrid Microsoft 365 directory, Exchange, SharePoint, and SQL servers.
  • Manage backup and recovery systems (Veeam, Datto, Azure Site Recovery).
  • Oversee security systems (anti-malware, email security, Cisco DUO MFA).
  • Develop and maintain SCCM for machine build processes.
  • Proactively monitor devices and networks using tools like PRTG.
  • Manage mobile devices using Intune.
  • Respond to datacentre notifications regarding failed hardware/software.
  • Perform capacity planning and monitor system storage.
  • Participate in disaster recovery strategy and testing.
  • Maintain up-to-date documentation of servers, systems, networks, and configurations.
  • Assist in developing communication plans for system reboots and outages.
  • Adhere to change control procedures for infrastructure technologies.
  • Provide technical support for 2nd line incidents and above as required.
  • Lead major incident responses.
Person Specification:
  • Strong knowledge of Microsoft on-premise, cloud, and virtualisation technologies.
  • Familiarity with NetApp or similar storage solutions and Veeam Backup and Replication.
  • Proficiency in computer networking, server hardware, MPLS networks, and VPNs.
  • Business-literate with a customer-focused approach to technical problem-solving.
  • Creative problem solver with a tenacious attitude.
  • Degree in IT or equivalent experience.
  • MCSE/MCITP certification or equivalent experience.

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