Front of House Team Member
4 weeks ago
The Stables at Whitby is a charming inn located in a former 17th-century farmhouse, offering sweeping views of the idyllic countryside. We are seeking a Front of House Team Member to join our team, who will be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.
As a Front of House Team Member, you will be the face of our inn, meeting and greeting customers, taking food and drink orders, and providing bar service. You will work closely with the kitchen team to deliver great food and ensure that every guest has a memorable experience. If you are passionate about food, beer, and people, and have previous experience working in a customer-facing role, we would love to hear from you.
At The Inn Collection Group, we pride ourselves on delivering hospitality by living and breathing our core values of Customer Focused, Courage, Execution, Honesty, Respect, and Results. We offer a range of benefits, including extra paid holiday, 50% off food, and a friends and family pass. If you are looking for a rewarding career in hospitality, apply now to join our team.
Key Responsibilities:
- Meet and greet customers
- Take food and drink orders
- Bar service
- General duties to add value to customer experience
- Work with the kitchen team to deliver great food
- Deliver bills and take payment efficiently
- Be supportive and proactive with your team
- Stick to standards to keep everyone safe
What We Offer:
- Extra paid holiday in the month of your birthday
- 50% off food in any of our inns
- Friends and family pass - 15% off bed and breakfast rate
- Employee Assistance Programme - 24/7 confidential support
- Tronc (tips)
- Working for Best Pub Employer at the Publican Awards
- Paid breaks in our inns
- Work for an Employer that gives back to their local community via our Give INN Back scheme
- Mental Health awareness within the workplace - Training provided for all managers
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