Field Service Engineer

3 weeks ago

Hull, Kingston upon Hull, United Kingdom TSG UK Solutions Ltd Full time

At TSG UK Solutions Ltd, we are committed to providing exceptional service to our customers, and we are now seeking a skilled Field Service Engineer to join our team.

This is a fantastic opportunity for a motivated individual to take on a challenging role that offers opportunities for growth and development.

The successful candidate will be responsible for the servicing, maintenance, and repair of key petrol station and forecourt equipment, including dispensers, tank gauges, EPOS systems, and media solutions in the North East of England.

Key Responsibilities:

  • Daily diagnostic testing, troubleshooting, and repair of customer equipment.
  • Installation and commissioning of new equipment.
  • Maintain and enhance customer relationships.
  • Produce timely and accurate service reports.
  • Ensure all calls are attended promptly and within set SLA.
  • Ensure all company equipment is properly maintained and in good working order at all times.
  • Ensure compliance with set HSSE guidelines.

Requirements:

  • Mechanical/Electrical Engineering HNC/HND (equivalent) and/or relevant experience.
  • Technical awareness including:
    • Experience of diagnosing and repairing mechanical, electrical, and electronic systems.
    • Electronic repairs to PCB level.
    • Ability to voltage test AC/DC single and three-phase supplies.
    • Confident in the use of hand tools.
  • Strong customer service skills with ability to interact confidently and professionally with end customer.
  • Flexible approach with the ability to work alone or as part of a team.
  • Good communication skills.
  • Understanding of PC hardware, networking, and IT troubleshooting a plus.

We are committed to the equal treatment of all current and prospective employees and do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We recognise the value that a diverse and inclusive workforce brings, and we strongly encourage suitably qualified applicants from a wide range of backgrounds to join us at TSG UK Solutions Ltd.

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