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Food and Beverage Team Leader

2 months ago


Newton Solney, United Kingdom NATIONAL TRUST Full time

Job Summary:

The National Trust is seeking a highly skilled and motivated Food and Beverage Team Leader to join our team. As a Team Leader, you will be responsible for providing day-to-day support to your team, ensuring they consistently deliver exceptional service to our customers.

Key Responsibilities:

  • Provide guidance and support to team members to ensure they meet our high standards of service and quality.
  • Lead by example, demonstrating a positive and can-do attitude, and a passion for delivering outstanding customer service.
  • Supervise the induction and training of new colleagues, ensuring they are equipped to provide excellent service and meet our high standards.
  • Work closely with the kitchen team to ensure food is prepared to the highest standard and presented in an appealing way.
  • Monitor and maintain accurate displays and signs, ensuring they are up-to-date and visually appealing.
  • Collaborate with colleagues to achieve our business objectives and contribute to a positive and inclusive team culture.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Proven ability to work in a fast-paced environment, remaining calm and composed under pressure.
  • Strong problem-solving skills, with the ability to think critically and make sound decisions.
  • Ability to work flexibly, including weekends and bank holidays, as required.
  • Knowledge of health and safety compliance and food safety regulations.

What We Offer:

  • A competitive salary and benefits package, including a pension scheme and free entry to National Trust places.
  • Opportunities for professional development and training, to help you grow and succeed in your role.
  • A supportive and inclusive team culture, with a focus on collaboration and teamwork.
  • The chance to work for a leading conservation charity, making a positive impact on the environment and communities we serve.