Dining Area Host

2 weeks ago

Aberdeen, Aberdeen City, United Kingdom Woodlands Care Home Full time

About the Role

We are seeking a skilled Host to oversee the smooth operation of our dining areas at Woodlands Care Home. As a key member of our team, you will be responsible for ensuring our residents and visitors enjoy a top-notch service in a clean and safe setting.

Key Responsibilities

  • Café Management: Oversee the function and proper use of the dining areas, including any garden spaces, ensuring everything runs smoothly and efficiently.
  • Food Storage: Maintain clean fridges, ensuring food items are correctly stored, labelled, and rotated according to our guidelines.
  • Dining Setup: Assist in setting up the dining room for lunch and dinner, creating an inviting dining environment.
  • Menu Management: Update menu displays daily, keeping offerings fresh and appealing.
  • Meal Provision: Provide meals and drinks to residents who visit, and assist with their meals if needed, coordinating with care staff.
  • Refreshments Service: Offer refreshments such as tea and coffee to residents, relatives, and other visitors outside of regular mealtimes.
  • Communication: Maintain clear communication with the Head Chef regarding supplies and any special requirements.
  • Feedback: Collect information from residents about their dining experience to ensure continuous improvement.
  • Compliance: Ensure that all tasks align with company policies, HACCP regulations, COSHH regulations, and infection control practices.

Requirements

  • Organizational Skills: Strong organizational skills to manage the dining area and keep everything running smoothly.
  • Communication Skills: Excellent communication skills to interact effectively with residents, visitors, and staff.
  • Attention to Detail: Keen attention to detail for maintaining cleanliness, food safety, and accurate record-keeping.
  • Team Player: Ability to work collaboratively with care staff and other team members.

Desired Experience

  • Customer Service Experience: Previous experience in a customer-facing role, ideally in a café or similar setting.
  • Food Handling Knowledge: Familiarity with food storage and safety practices.
  • Care Environment Experience: Experience working in a care environment is advantageous but not essential.

Benefits

  • Pension
  • Onsite Parking
  • Paid PVG
  • Uniform Provided
  • 5.6 Weeks Annual Leave (Based on a full-time contract)

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