Customer Service/Sales Professional
4 weeks ago
As a Customer Service/Sales Expert at Travis Perkins, you will play a vital role in delivering exceptional customer experiences and driving sales growth. Your primary responsibility will be to provide top-notch customer service, ensuring that customers receive a first-class experience every time they interact with our branch.
Key Responsibilities:
- Provide expert advice and guidance to customers on our products and services.
- Build strong relationships with customers, understanding their needs and preferences to deliver tailored solutions.
- Handle customer requests, including those from large accounts, and provide information on our products and services.
- Prepare quotes and assist customers with their purchases, driving sales growth and revenue.
- Ensure the safe and correct movement of products around the branch, adhering to all safety policies and procedures.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Proven experience in customer-facing roles, with a track record of delivering exceptional customer service.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customer interactions simultaneously.
- Knowledge of sales principles and techniques, with the ability to drive sales growth and revenue.
- Commitment to safety, with a strong understanding of safety policies and procedures.
What We Offer:
- A competitive salary and benefits package, including an annual colleague bonus, contributory pension, private healthcare, and life assurance.
- Ongoing training and development opportunities, including a TP development scheme.
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
- The opportunity to work with a leading retailer, with a strong reputation for customer service and sales excellence.
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