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Digital Insights Analyst

2 months ago

London, Greater London, United Kingdom Supply Chain Coordination Limited Full time

Job Summary

We are seeking a skilled Digital Insights Analyst to join our team at Supply Chain Coordination Limited. As a Digital Insights Analyst, you will be responsible for analyzing website traffic, user behavior, and conversion data to identify opportunities for improvement and inform strategic decisions.

Key Responsibilities

  • Utilize web analytics tools to effectively track and analyze website traffic, user engagement, and conversion metrics.
  • Perform in-depth analysis of user behaviors and segments to gain insights into customer touchpoints and opportunities for performance optimization.
  • Prepare and coordinate the completion of various data and analytics reports to support decision making, strategic planning, and track KPI performance.
  • Develop dashboards and communicate key findings, actionable insights, and recommendations to stakeholders at all levels of the organization.
  • Foster productive working relationships with product and content owners to advance web analytics event tagging and ensure effective measurement of site traffic and behavioral activity.
  • Provide guidance to team members on interpreting analytics data through the creation of knowledge sharing and training opportunities.

What We Offer

We offer a competitive salary, hybrid working opportunities, annual bonus schemes, long service awards, and a focus on employee development and well-being.

Benefits

  • 27 days holiday plus bank holidays, with the option to purchase additional days.
  • Access to in-house training, support, and external qualifications to maximize potential.
  • 1 day of paid well-being leave and free access to the Employee Assistance Programme.
  • Generous pension scheme with employer contributions.
  • Access to the Flexible Benefits Scheme, including Life Insurance, Critical Illness Cover, Income Protection, and Health Cash Plan.
  • 2 days of paid volunteering leave.
  • Access to discounts from the Blue Light Card and NHS Discounts.