Product Quality Excellence Manager

4 days ago


Thetford, Norfolk, United Kingdom Serve Group Full time
About Serve Group

We are a leading provider of quality management solutions, serving a wide range of industries. Our mission is to help organisations achieve excellence in quality management.

We are seeking an experienced quality engineer to join our team as a Product Quality Excellence Manager.

In this role, you will be responsible for managing quality engineering efforts, including logging and reporting nonconformities and customer complaints, supporting root cause analysis, and gathering and analysing data on product and supplier errors.

You will work closely with cross-functional teams to identify areas for improvement and implement corrective actions.

Key Responsibilities:
  • Manage quality engineering efforts.
  • Log and report nonconformities and customer complaints.
  • Support root cause analysis.
  • Gather and analyse data on product and supplier errors.
  • Implement corrective actions.
What We Offer:
  • A competitive salary of $85,000 - $110,000 per year.
  • A comprehensive benefits package.
  • Ongoing training and professional development opportunities.


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