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Parking Operations Manager

1 month ago


Crawley, West Sussex, United Kingdom Apcoa Parking Full time

Apoa Parking is seeking a skilled Parking Operations Manager to oversee the efficient and effective operation of car parking activities across the GTR estate in Crawley.

This pivotal role involves supervising a team of car park patrol attendants, ensuring correct front-line staffing levels and site visits are completed to meet KPIs.

Key responsibilities include:

  • Supervising front-line staff during core business hours and conducting regular site audits to maintain high standards.
  • Monitoring performance, service quality, and ensuring all company policies and employee communications are effectively conveyed to frontline staff.
  • Managing car park/security incidents, including attendance and liaison with emergency services as necessary.
  • Ensuring compliance with health and safety procedures and standards.

Successful candidates will have excellent communication skills, previous experience supervising a team, a full UK driving license, and knowledge of H&S policies.

The salary for this position is approximately £26,000 per annum, based on the location and industry standards. Benefits include a motivating work environment, opportunities for development, and a focus on fairness and diversity.