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Branch Manager

2 months ago

Broxburn, West Lothian, United Kingdom Northgate Vehicle Hire Full time
About the Role

We are seeking a talented individual to join our team as a Branch Manager at Northgate Vehicle Hire, the UK's leading provider of light commercial vehicle rental solutions.

As a Branch Manager, you will be responsible for leading a team of professionals to deliver exceptional customer service and rental solutions to our customers.

You will be accountable for all aspects of branch performance, including rental activity, workshop performance, and customer relationships.

We are looking for a proven people manager with a solid management background in fast-paced customer-oriented environments.

You should have a common sense, commercially-minded business approach and be able to build and manage a team to deliver exceptional solutions to customers.

Key Responsibilities
  • Lead a team of professionals to deliver exceptional customer service and rental solutions
  • Accountable for all aspects of branch performance, including rental activity, workshop performance, and customer relationships
  • Develop a focused team that maximises revenue opportunities, drives innovation and improvement to minimise vehicle downtime
  • Deliver on our service commitment to customers through the development of the team
What We Offer
  • A competitive starting salary with an additional 20% OTE bonus
  • A company car scheme or car allowance and additional employee benefits
  • A clear career development pathway and our commitment to supporting your professional development through in-house and industry-recognised training
  • A forward-thinking, customer-focused environment equipped with the latest technology
  • Well-being services, including 24/7 GP service, mental health support, and physiotherapy
  • Pension and save-as-you-earn share scheme
  • Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals
  • Wagestream for all our colleagues, a Financial Wellbeing app that gives you more control over your pay
About Us

We are part of ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain.

We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.

We are agile, experts, imaginative, and reliable.

Join us and unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.