Senior Platform Administrator

2 months ago

Edinburgh, Edinburgh, United Kingdom Aegon Full time

About the Role

We're seeking a highly skilled and experienced Senior Platform Administrator to join our team at Aegon. As a key member of our Back Office team, you will play a critical role in supporting the delivery of client transactions and ensuring they are completed in a timely and compliant manner.

Key Responsibilities

  • Provide exceptional customer service to our clients, responding to their queries and resolving issues in a professional and timely manner.
  • Work closely with colleagues to ensure seamless transaction processing, adhering to strict compliance and regulatory requirements.
  • Take initiative to identify and implement process improvements, enhancing our service experience and driving business growth.
  • Collaborate with the team to achieve shared goals, demonstrating a proactive and professional approach to work.

What We Offer

  • A competitive salary and benefits package, including a non-contributory pension and discretionary bonus.
  • Opportunities for professional development and growth, with a focus on employee well-being and work-life balance.
  • A dynamic and inclusive work environment, with a commitment to diversity, equity, and inclusion.

Requirements

  • Proven experience in a customer-facing role, with a strong track record of delivering excellent service.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Strong problem-solving skills, with the ability to think critically and make sound decisions.

Equal Opportunities Employer

Aegon is an equal opportunities employer, committed to attracting and retaining a diverse and inclusive workforce. We welcome applications from all suitably qualified candidates, regardless of their age, disability, race, religion, gender, sexual orientation, or gender identity.

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