Business Operations Supervisor

4 days ago


London, Greater London, United Kingdom LULULEMON Full time

Lululemon is committed to creating transformational experiences for our guests. As a Business Operations Supervisor, you'll play a critical role in driving sales growth, improving customer satisfaction, and maintaining a safe and efficient work environment.

Job Responsibilities

You'll oversee the daily operations of our stores, working closely with our store managers to execute business plans and strategies. You'll also lead and develop a high-performing team of retail leaders who embody our core values of inclusivity, diversity, and guest experience.

Key Responsibilities

  • Develop and implement business strategies to drive sales growth and improve customer satisfaction
  • Lead and develop a high-performing team of retail leaders who embody our core values
  • Oversee daily store operations, including salesfloor planning and execution
  • Review business data and metrics to evaluate progress toward goals and determine if adjustments are warranted
  • Assign Educators cleaning tasks as needed throughout the shift to maintain the luxury environment of the store
  • Understand and adhere to people safety policies and procedures to maintain a safe work environment
  • Perform work in accordance with applicable policies, procedures, and laws or regulations

Requirements

  • 3 years of retail/sales leadership experience (supervisor or people management necessary)
  • Experience working in a fast-paced, dynamic environment
  • Strong leadership and communication skills
  • Ability to travel to assigned store with own transportation methods
  • Willingness to work a flexible schedule, including evenings, weekends, and holidays

Salary Range

$70,000 - $95,000 per year

Benefits

We offer a comprehensive benefits package, including extended health plans, paid time off, savings plans, generous employee discounts, fitness/yoga classes, parenthood top-up program, and personal and professional development programs.



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