Retail Seasonal Associate

1 month ago


London, Greater London, United Kingdom The Estée Lauder Companies Inc. Full time

About the Role:

We are seeking a Retail Seasonal Associate to join our team for the festive period. As a key member of our store team, you will be responsible for delivering exceptional customer experiences and contributing to our peak trading period sales targets.

Key Responsibilities:

  • Provide outstanding customer service, building rapport and exceeding expectations
  • Support colleagues in achieving daily and weekly store targets during peak trading
  • Educate customers on product features and benefits, enhancing their shopping experience
  • Adhere to all store retail housekeeping, health & safety, and security standards
  • Maintain visually appealing stores by supporting visual merchandising changes and stock management
  • Fulfill brand/store procedures when receiving, checking, unpacking deliveries, and following replenishment processes

Benefits:

  • Flexibility: We offer various rotas and contracts to accommodate different schedules
  • Staff Discount: Enjoy discounts up to 50% off our amazing products
  • Brand Incentives: Receive generous incentives for your service, including commission structures and referral bonuses

Requirements:

  • Passionate about our brands and committed to delivering exceptional customer experiences
  • Effective communication skills to positively engage with customers
  • Flexibility to work across peak periods (six weeks leading up to Christmas)
  • Positive attitude, proactive approach, and responsiveness to business needs
  • Previous retail, sales, or customer service experience is desirable

Job Details:

  • Job Type: Standard Full-time
  • Schedule: Variable Shifts
  • Location: London, GB-ENG
  • Estimated Salary: £9.50 - £11.00 per hour

We are an equal opportunities employer, encouraging applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief.



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