Residential Hospitality Assistant

4 days ago


Metropolitan Borough of Solihull, United Kingdom Royal Star & Garter Full time

Royal Star & Garter is a charitable organisation dedicated to providing high-quality care to veterans and their partners. We are seeking an experienced Residential Hospitality Assistant to join our team. This role will involve providing exceptional customer service, managing the reception area, and supporting the overall smooth operation of our residential home.


Responsibilities:



  • Deliver outstanding customer service to residents, families, and visitors, ensuring a warm and welcoming atmosphere.
  • Manage the reception area, ensuring it remains tidy and well-presented.
  • Support the catering team with meal bookings and payments for meals (staff and visitors).
  • Assist with administrative tasks, including data entry, filing, and maintaining records.
  • Support with ad-hoc tasks, such as preparing documents or organising events.

What we offer:



  • A competitive salary of £25,000 - £28,000 per annum, dependent on experience.
  • Opportunities for career progression and professional development.
  • A supportive and inclusive work environment.


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