Customer Service Representative

1 day ago


Deeside, Flintshire, United Kingdom Scantec Recruitment Full time

Scantec Recruitment is seeking a highly organized and detail-oriented Sales & Customer Service Executive to support the sales office function and manage sales orders for UK trade and wholesale customers.


Key Responsibilities:

• Ensure the smooth delivery of products and monitor UK wholesaler & direct to trade payments.
• Provide administrative support to the sales office, enabling effective functioning and efficient order entry onto the NAV / CRM system.
• Assist with national accounts administrative tasks, including presentations and day-to-day activities.
• Collaborate with the sales team to resolve customer and consumer enquiries, utilizing problem-solving skills and providing solutions.

Requirements:

• Proven experience in telesales within a manufacturing environment, with excellent IT skills, including Office 365, Power Point, and NAV.
• Strong organizational skills, with the ability to plan and prioritize tasks effectively.
• Self-motivated and proactive, with a customer-centric approach to sales and customer service.

Company Overview:

Scantec Recruitment is a leading recruitment agency specializing in placing talented individuals in various industries. We are committed to providing exceptional service and support to our clients and candidates.

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