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Head of Commercial Operations
2 months ago
Job Title: Head of Commercial Operations
Job Summary:
The Head of Commercial Operations will lead and manage all commercial activities of The HR Dept, through developing and implementing an innovative, growth-focused commercial strategy and nurturing partnerships. The role is responsible for shaping the presence of the company's brand experience and product: both within the local business community; while maintaining a clear understanding of the demographic of the local area and its businesses.
Key Responsibilities:- Develop and implement commercial strategies according to the company's goals and objectives, aiming to accelerate growth in the local, national and international markets.
- Conduct market research and analysis to create detailed business plans on commercial opportunities (expansion, business development etc.).
- Assist in setting financial targets and budget development and monitoring.
- Monitor performance of commercial activities using key metrics and prepare reports for senior management.
- Make suggestions to develop and enhance the current facilities provided by the company.
- Work closely with the Community Trust, Women's and Academy Department to provide the company with links in the development of future business.
- Carry out all administration tasks relevant to the role and maintain records and databases in line with company systems.
- Liaise with the company's Data Protection Officer (DPO) to ensure the completion of the relevant legal paperwork for new integrations and projects.
- Proven track record of successful strategy development and implementation, including return on investment
- Experience of commercial contracts including rights negotiation
- Demonstrable experience building excellent working relationships and dealing with senior stakeholders both internally and externally
- Strong IT skills including proficiency in Microsoft packages and experience in using CRM systems
- Demonstrable planning, organisational and administrative skills with the ability to manage and prioritise a diverse workload and manage sensitive data confidentially
- Commercial awareness partnered with a strategic mindset
- Resilient, flexible and a positive attitude
- Ability to work without supervision when needed, to deadlines and with a pro-active desire to improve efficiencies, processes & working practices
The HR Dept is committed to ensuring that equality, inclusion and diversity of opportunity is at the very heart of everything we do to ensure we provide fair and non-prejudicial access to the services across the company. It is the policy of the company that no person, whether employee, volunteer or customer, shall be discriminated against. The company opposes all forms of unlawful and unfair discrimination, either direct or indirect, or harassment, on the grounds of the following 'protected characteristics': Age, Disability, Gender Reassignment, Marriage & civil Partnership, Pregnancy & Maternity, Race, Religion or Belief, Sex and Sexual Orientation.
The company is fully committed to the EFL Equality, Diversity & Inclusion Standards and we particularly welcome 'entry level' applications from women, individuals from Black and Minority Ethnicities, the LGBT community and anyone with a disability.
