Store Leadership Opportunity

3 weeks ago


Harrogate, United Kingdom C2 Recruitment Full time
Job Description

We are seeking a highly motivated and experienced Store Manager to join our team in Knaresborough. This is a fantastic opportunity for someone who wants to work in a fast-paced environment, manage their own store, and inspire a team of staff and volunteers.

The successful candidate will have solid retail management experience, working to sales and other targets including KPIs. Experience of recruiting and managing a volunteer team would be advantageous. The role requires a strong people leader, motivational, and inspirational in their approach. A committed individual who goes above and beyond when it comes to customer service is essential.

Key Responsibilities:

  • To achieve/exceed all income and operational targets using all resources and time available to maximum profit.
  • To actively promote Gift Aid in order to maximise contributions from donations, complying with all gift aid processes and procedures and use of the Gift Aid application.
  • To maximise profit from new goods through effective stock control, visual merchandising, and sales opportunities.
  • To deliver an outstanding customer and donor experience that encourages customer loyalty and achieves repeat donations.
  • To manage the pricing of goods to achieve a high sell-through rate while maximising income from donated goods.
  • To utilise sales reports and information to manage, merchandise, and display goods in the store floor space to maximum sales potential.
  • To provide training, development, and performance management of any store assistants within the charity's policies and procedures.
  • To actively attract, recruit, train, and retain a diverse volunteer team, planning volunteer activity to meet support the needs of the business.

Salary: Up to £24,000 per annum DOE, plus great benefits. We estimate the annual salary to be around £23,500 based on a 37-hour week and a 5% increase for skills and qualifications.



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