Porter
4 weeks ago
Job Title: Porter
We are seeking a skilled Porter to join our team at The Grand, York. As a Porter, you will be the first point of contact for our guests, providing a warm and welcoming experience. Your responsibilities will include maintaining the smooth running of the entrance to the hotel, assisting guests with their luggage, and providing exceptional customer service at all times.
Key Responsibilities:
- Maintain the entrance to the hotel, ensuring it is clean and tidy at all times.
- Assist guests with their luggage, providing a high level of service and attention to detail.
- Provide exceptional customer service, responding to guest queries and resolving any issues promptly.
- Work closely with the Head Concierge to ensure seamless communication and a high level of service.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A supportive and collaborative team environment.
- The opportunity to work in a 5-star hotel, providing exceptional service to our guests.
About Us:
The Grand, York is a 5-star hotel located in the heart of York. We pride ourselves on providing exceptional service and a warm welcome to our guests. If you are a motivated and customer-focused individual, we would love to hear from you.
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