Customer Service Representative

5 days ago

Hemel Hempstead, Hertfordshire, United Kingdom Sainsbury's Full time
About the Role

We're looking for a talented and enthusiastic individual to join our team as a Services Assistant. As a key member of our store team, you'll play a vital role in delivering exceptional customer service and ensuring our customers have an outstanding shopping experience.

Key Responsibilities
  • Provide exceptional customer service on our checkouts, self-service tills, kiosk, and petrol station
  • Help customers with queries, complaints, and refunds
  • Support colleagues with their activities during quiet periods
  • Work flexibly to meet the needs of our customers and the business
What We Offer

As a Services Assistant at Sainsbury's, you'll enjoy a range of benefits, including:

  • A competitive rate of pay
  • A discount card offering 10% off your shopping at Sainsbury's, Argos, Tu, and Habitat (increasing to 15% after four weeks)
  • Free food and hot drinks in store
  • Generous holiday entitlement
  • Shopping discounts and rewards
  • Family leave and pension scheme
  • Wellbeing support and access to our Employee Assistance Programme
Requirements

To be successful in this role, you'll need to be:

  • Able to work flexibly and adapt to changing situations
  • Passionate about delivering exceptional customer service
  • Comfortable working in a fast-paced environment
  • Available to work a variety of shifts, including weekends and bank holidays
What's Next?

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you. Please apply now to join our team and take the first step towards a rewarding career with Sainsbury's.

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