Lidl Retail Assistant with Excellent Customer Service Skills

5 days ago


Fareham, Hampshire, United Kingdom Lidl in Deutschland Full time
About Lidl

Lidl is a leading international discount supermarket chain, committed to providing high-quality products at affordable prices. We're proud of our values-driven approach to business, which focuses on collaboration, determination, and mutual support.

Role Overview

We're seeking an experienced Retail Assistant to join our team at Lidl. As a key member of our store staff, you'll be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and working closely with colleagues to achieve sales targets.

Key Responsibilities:
  • Provide outstanding customer service, addressing queries, and resolving issues promptly and professionally
  • Efficiently process deliveries, restocking shelves, and managing stock levels to meet customer demand
  • Collaborate with colleagues to maintain a tidy and well-organized store, adhering to health and safety standards
  • Develop a deep understanding of our product range, offering expert advice and recommendations to customers
Requirements:
  • Familiarity with fast-paced retail environments and ability to work under pressure
  • Excellent communication and interpersonal skills, with a warm and welcoming demeanor
  • Flexibility to adapt to changing priorities, including early starts and late finishes
  • A positive attitude, with a strong desire to learn and grow with the company
Benefits:
  • Competitive hourly pay rate (£12.40 - £13.00), plus enhancements for bank holidays and night shifts
  • Generous holiday entitlement (30-35 days pro rata)
  • 10% in-store discount on all purchases
  • Pension scheme and enhanced family leave provisions

Please note that employment is conditional upon satisfactory references and, if required, a Disclosure and Barring Service check.



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