Restaurant Director
4 weeks ago
We are seeking a highly motivated and experienced Restaurant and Bars Manager to join our team at The Lampery. As a key member of our Food and Beverage Team, you will be responsible for leading our restaurant and bar operations, ensuring exceptional customer service, and driving sales and profitability.
About the RoleThis is an exciting opportunity to work in a dynamic and innovative environment, where you will have the chance to develop your skills and experience as a leader. You will be responsible for overseeing the day-to-day operations of our restaurant and bar, including managing staff, coordinating events, and ensuring that our high standards of customer service are consistently met.
Key Responsibilities- Lead and motivate a team of Supervisors and Assistants in service delivery
- Co-ordinate and direct employees to ensure the delivery of excellent customer service within the restaurant and bar areas
- Be responsible for the day-to-day operation of the Restaurant and Bar, incorporating breakfast, lunch, and dinner service, room service, and catering for larger parties
- Maximise sales, profits, and customer satisfaction
- Respond to audits to ensure continual improvement
- Control the food and beverage budget, relating to occupancy, departmental expenses, and staff rotas
- Ensure all administration, cash control, stock control, and security procedures are adhered to by self and team members
- Recruit and train staff
- Plan Rotas and Holidays according to business levels and Function requirements
- Create a team environment that promotes good employee morale and ensures a high level of commitment, engagement, and pride in the department and hotel
- Experience at management level in the Restaurant Service sector
- In-depth knowledge of Restaurant and Bar functions, including stock control, cellar management, Restaurant operation, bar operation, and customer service
- The ability to lead and motivate a team of Supervisors and Assistants in service delivery
- Previous experience in recruitment, coaching, training, and performance management of staff
- Excellent understanding of Licensing Law, Health & Safety, and Allergen Legislation
- A competitive rate of pay (£45,000 per annum)
- 29 days holiday
- Access to an external Employee Assistance Programme
- In-house company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals while working
- Training and development from day one
- £ referral bonus when friends or family join the team
- Contributions to a pension scheme
- Critical Illness & Death in Service cover
- Employee of the quarter and annual recognition schemes
- 50% discount in our restaurants
- Annual anniversary Complimentary guest experience overnight stay and dinner for two
- Cycle to Work Scheme
- Discounted room rates
- Spa discount
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