Senior Account Manager

2 weeks ago

Solihull, Solihull, United Kingdom McCann Full time
About the Role:

As a Project Manager at McCann Birmingham, you will be responsible for overseeing a selection of client accounts, handling multiple projects simultaneously, and ensuring consistency and quality of delivery. You will work closely with all disciplines and agency partners to umbrella the whole project, from start to finish, and will be client-facing, with ownership and responsibility for timings, scope of work, staffing plans, budgets, and logistics.

About Your Responsibilities:
  • Lead forward planning, holding regular status meetings with your account teams to keep communication open.
  • Set up and run ignition meetings at the beginning of every project, ensuring all are clear on the agreed actions/plan discussed.
  • Partner closely with Account Handling and discipline leads to manage client scope of works, across multiple channels, managing multiple agency partners.
  • Produce fee estimates, together with a scope of work document, gaining the relevant approvals before starting the work and to continually track project burn rates by client, tracking project progress, flagging any concerns with the relevant team.
  • Track and report incremental scope opportunities.
  • Produce accurate timing plans, which should be agreed with all parties.
  • Work closely with the Project Director, Creative Services Director, ECD, and Studio Manager to define and book resource, having a viewpoint of the skill sets required for the project and what is required from the team.
  • Schedule and attend all creative review meetings, facilitating attendance of key stakeholders and ensuring the meetings start and finish on time with clear deliverables.
  • Hold regular catch-ups with the Account Management team to monitor and control the creative and production workflow on your account(s).
  • Work closely with all producers to ensure they see the work prior to client presentation and have the opportunity to comment and raise any concerns.
  • This is a client-facing role, so attending production meetings and where necessary client presentations is required.
  • Ensure client expectations are set and met appropriately and fed through the account team structure.
  • Be an advocate for all internal processes.
  • Ensure the right people are involved at each key stage of the project.
  • Work with all other Project Managers within the team to ensure you are aware of all live projects going through and work with the team to plan and prioritise accordingly.
About People Management:
  • Be the calming and motivating influence in the team.
  • Use knowledge of individuals' strengths to ensure effective teamwork.
  • Make sure effective agreements are reached quickly and with minimum disruption to the workflow when disruptions and conflict arise.
  • Communicate project changes quickly and clearly, making sure he/she is always understood by all project participants.
  • Apply strong written and verbal communication.
  • Be the go-to person/lynch pin of the project.
About Budget Control/Financial Management:
  • Produce fee estimates, together with a scope of work document, gaining the relevant approvals before starting the work.
  • Ensure the creative teams know how much time they have on a project and keep communication high if the time is not enough, or if we are starting to go over – pre-warn on a project, do not wait until the time is spent and we cannot do anything about it.
  • Attend weekly financial meetings with the relevant financial controller/account team to review financial status on live projects.
  • Accurate estimating and management of client approvals.
  • Issue of purchase orders to suppliers and checking against purchase invoices.
  • Reconciliation of every project on completion.
About You:

We are looking for a highly organised and efficient Project Manager with strong project/programme management skills, the ability to anticipate and proactively manage projects, planning, and process optimisation. You should have knowledge of both online and offline production and the ability to work with external agency partners. You should be willing to learn and develop with the core team and have strong financial control.

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