Customer Service Representative
2 weeks ago
We are seeking a skilled and dedicated Customer Service Representative to join our team in Dundee. In this role, you will be working closely with customers to resolve their queries and provide them with exceptional service.
The successful candidate will have excellent communication and problem-solving skills, as well as the ability to work well under pressure. A great starting salary ranging from £25,267 (Pro Rata) plus bonus awaits the right individual.
You will be responsible for guiding customers through the process of getting their products and services connected, helping with any initial queries around in-home setup or their first bill. This is an excellent opportunity for someone who enjoys solving problems and building relationships.
We offer a range of benefits, including online GP access, paid carers leave, and family leave. You will also have the option of occasional home working and can schedule your own breaks and banking time.
Key responsibilities include:
- Providing exceptional customer service over the phone
- Resolving customer queries and issues
- Working closely with colleagues to achieve team goals
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