Workshop Operations Manager

2 months ago


Avonmouth, United Kingdom Auto Skills UK Full time
Workshop Controller Job Description

We are seeking an experienced Workshop Controller to join our team at Auto Skills UK. As a Workshop Controller, you will be responsible for supervising and motivating our team of Service Technicians, maintaining high levels of customer satisfaction, and ensuring compliance with Health & Safety regulations.

Key Responsibilities:
  • Supervise and motivate a team of Service Technicians to achieve high levels of performance and customer satisfaction.
  • Maintain high levels of customer satisfaction by implementing quality checks, resolving issues, and providing information and advice.
  • Supervise daily time keeping and manage authorised absence to ensure consistent attendance.
  • Maintain relationships with vehicle manufacturers and provide technical information for Technicians during repair operations.
  • Comply with Health & Safety regulations and ensure high standards of housekeeping and security within the workshop and surrounding areas.
Requirements:
  • Prior experience as a Workshop Controller, Workshop Foreman, HGV Technician, or Workshop Supervisor is preferred.
  • Ability to work calmly under pressure and manage a workshop.
  • Well-developed management and leadership skills.
  • A working knowledge of automotive technology, warranty systems, and the brand would be beneficial.
  • The ability to exceed targets and deadlines is a must.
  • A full, valid, and clean UK driving license.
  • Computer literate, including Microsoft Office.

Auto Skills UK is a leading provider of temporary and permanent staffing solutions, from productive trades to senior management. Our track record and in-depth understanding of the automotive world have earned us a unique position in the recruitment marketplace, which is both respected and highly regarded by senior management throughout the automotive industry.



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